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Big Dog Diner

Shop 3/78 Cranbourne Road, Frankston
Burgers
12:00pm - 10:30pm
12:00pm - 10:30pm
Min. delivery: $20.00 Delivery Fee: $5.00
20% off First Time Orders 20% off 1st time
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20% off First Time Orders 20% off First Time Orders

20% off your first order with this restaurant.

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  • Star Rating

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20% off First Time Orders

20% off your first order with this restaurant.

Not valid with any other promotion or special.

Sunday 12:00pm to 9:30pm
Monday 12:00pm to 9:30pm
Tuesday 12:00pm to 9:30pm
Wednesday 12:00pm to 9:30pm
Thursday 12:00pm to 9:30pm
Friday 12:00pm to 10:30pm
Saturday 12:00pm to 10:30pm
Sunday 12:00pm to 9:30pm
Monday 12:00pm to 9:30pm
Tuesday 12:00pm to 9:30pm
Wednesday 12:00pm to 9:30pm
Thursday 12:00pm to 9:30pm
Friday 12:00pm to 10:30pm
Saturday 12:00pm to 10:30pm

56 Big Dog Diner Reviews

  • Service was good at the door. Price is reasonable.
    The food was greasy, burnt, and kinda gross. The big coq burger tasted like a whole lot of burnt, a little bit of bacon and not much else. Thickshake serves are HUGE, so there is that. I probably wouldn't recommend this place, the food quality is letting them down.
  • -
    275 Pts
    - FRANKSTON - December 2017
  • -
    215 Pts
    - SEAFORD - December 2017
  • Hate to do this as our previous orders have been great but after 1 hour and 40 minutes wait, 40 minutes past expected due delivery time is just not on. The food wasn't very nice either sadly and was cold, none of the cheese was melted on the hot dog and the meat tasted funky on the burger my house mate threw it out.
    Feels like every order from here has gotten worse and worse, such a shame.
  • -
    955 Pts
    - LANGWARRIN - December 2017
  • Slow delevery past quoted time and food arrived cold
  • -
    1380 Pts
    - SEAFORD - December 2017
  • -
    365 Pts
    - December 2017
  • -
    1325 Pts
    - FRANKSTON SOUTH - December 2017
  • Cancellation after cancellation.... no point placing an order
  • -
    505 Pts
    - FRANKSTON - November 2017
  • -
    2125 Pts
    - FRANKSTON - November 2017
  • Food delivery was prompt.. Food was excellent.. Four stars I had to over pay to get delivered due to minimum
  • -
    345 Pts
    - FRANKSTON NORTH - November 2017
  • My burger was so beyond burnt I couldnt even taste anything other than char... almost broke my tooth on burnt onion/bacon. Extremely dissapointed.
  • -
    405 Pts
    - FRANKSTON - November 2017
  • -
    25 Pts
    - LANGWARRIN - November 2017
  • The overall food quality was great. It arrived fairly quickly also, though 5 minutes later than the ETA. Not an issue though as it was still faster than I expected.

    The let downs that get them 3 stars, instead of 5 are:
    1) The Mac and Cheese was forgotten. Nothing gets on my nerves more than things being forgotten, or my order being wrong. They of course, sent it right out to me to rectify it and apologised for it happening, but it shouldn't happen in the first place.

    2) The Buffalo Wings. 5 wings for $9. You'd expect decently sized wings at that quantity for that price. However, just like me, you'd be wrong. They were the smallest wings I have ever seen. I wouldn't even consider $3 fair payment for what they were. They weren't even enjoyable to eat in the least.

    If I was rating on those two points alone, I'd give zero stars.

    However, I feel I should reiterate the burger, the hotdog, the loaded fries and the mac and cheese all tasted great and felt like excellent value for money, both in portion sizing and quality.

    So if you order, avoid those wings. Save your money, because they truly aren't worth it.
  • -
    95 Pts
    - FRANKSTON - November 2017
  • Good burgers and hot dogs. Friendly driver
  • -
    565 Pts
    - BAXTER - November 2017
  • Happy to find a place that isn’t pizza, and delivers from midday! Burger and hotdog were great
  • -
    565 Pts
    - BAXTER - October 2017
  • Don't bother ordering from here, get maccas instead, or dirt. Would've given 0 stars if possible.
  • -
    1670 Pts
    - FRANKSTON - October 2017
  • Great food as always
  • -
    955 Pts
    - LANGWARRIN - October 2017
  • -
    135 Pts
    - LANGWARRIN - September 2017
Liz
  • -
    645 Pts
    - SEAFORD - September 2017
  • Food was disappointing, over did it with lots of burnt bacon. Not good value for money.
  • -
    1410 Pts
    - KARINGAL - September 2017
  • won't bother again, milk shake was not cold, tasted like it had been made well before the hot food was prepared, the hot dogs chosen were just ordinary to taste but were hot and fresh
  • -
    1800 Pts
    - FRANKSTON - September 2017
Liz
  • -
    645 Pts
    - SEAFORD - September 2017
  • We ordered at 7:30pm to be told our meal would take over an hour (delivered at 8:50pm) but then we actually ended up having to call the store and ask what was going on - they ensured us that it would be here "shortly" like i said. We ordered at 7:30pm at night o finally be actually eating at 9:45pm at night.. We ordered a couole of milkshakes and some hotdogs... Waited over 2hrs.. Disgusting.
  • -
    105 Pts
    - FRANKSTON - September 2017
  • -
    260 Pts
    - SEAFORD - September 2017
  • Hotdog was hot, chips were hot, and thick shake was thick.
  • -
    1220 Pts
    - Seaford - September 2017
  • -
    1360 Pts
    - SEAFORD - September 2017
  • Good for a craving, after a night on the drinks
  • -
    1380 Pts
    - SEAFORD - August 2017
  • Great burger and bacon fries, milkshake was delicious.
  • -
    1220 Pts
    - Seaford - August 2017
  • -
    1780 Pts
    - FRANKSTON SOUTH - August 2017
  • Not bad food but delivery takes far too long and food arrives cold
  • -
    1360 Pts
    - SEAFORD - August 2017
  • very yummy food, fresh, took a little long but worth the wait
  • -
    1345 Pts
    - FRANKSTON - August 2017
  • Fast delivery, food was hot and delicious. Highly recommend!
  • -
    1220 Pts
    - Seaford - August 2017
  • Ordered a burger - it was big and messy which was OK, but then I noticed one of the beef patties was undercooked. Seriously? It was rvery ed inside and I couldn't eat it. I also ordered the loaded chips and the bacon pieces were black and hard on the teeth to eat. They were grossly overcooked and had no flavour. There wasn't much cheese on the chips but it didn't matter as the chips were soggy (even the ones with no cheese) and didn't taste good. The only saving grace was the lime milkshake - it was delicious and perfect with the right amount of flavouring. It is so rare to find someone selling lime milkshakes these days, which was why I placed the order. Now IMO as the rest of the meal was not up to scratch this will have to be my first and last lime milkshake from this eatery. Sigh. The days of badly cooked takeaway food is over guys - this isn't the 1960s where customers had to take pot luck
  • -
    1480 Pts
    - LANGWARRIN - August 2017
  • Terrible. Ordered a burger with slow cooked pork and there were large black chunks mixed into it throughout the burger. Pretty disgusted to be honest.
  • -
    625 Pts
    - FRANKSTON - August 2017
  • Great food! Speedy delivery, friendly driver.
    I think the people who keep writing negative comments about their burgers being sloppy need to research american diner food :P. I have multiple american friends who post pictures of similar food and it looks a lot more sloppy!
    The sauces on the burger are super tasty (try the mac daddy sauce with chips.. yum!!!)
    Will be back again!
  • -
    955 Pts
    - LANGWARRIN - August 2017
  • 👍
  • -
    155 Pts
    - FRANKSTON - August 2017
  • Waited well over an hour for barely warm, squashed burgers and particularly soggy chips. When we tried to call the restaurant, we were automatically directed to voice-mail, and then advised that their in-box was full. Usually nice burgers but you're much better off picking them up yourself. Site won't allow me to give less than three stars and also leave a comment.
  • -
    900 Pts
    - FRANKSTON - August 2017
  • What an utterly disgraceful takeaway. I thought I would give it a go, after seeing the treatment of staff on you tube I threw caution to the wind and ordered to try something different.
    This was an overwhelmingly disappointing meal. The fries were luke warm and soggy, really terrible. The pulled pork burger an absolute disgrace. full of fat, dripping. Completely soul less and disgusting food. Driver was pleasant enough and on time, which makes me believe the kitchen has some sort to do to get a restaurant with already a bad reputation to get up and going again. I won't order again until I see some better reviews. thanks for my fat intake for the next six months, utterly revolting.
  • -
    5740 Pts
    - FRANKSTON - August 2017
  • Yeah, nar
  • -
    935 Pts
    - FRANKSTON NORTH - July 2017
  • -
    1360 Pts
    - SEAFORD - July 2017
  • The chips had a bucket of salt on them but where otherwise really good. The thickshake was good. As was the hotdog, however I couldn't eat mine because they didn't read the note that asked for no cheese and the dohnuts were burnt
  • -
    4615 Pts
    - Frankston - July 2017
  • Food was nice as always, just didn't receive my can of soft drink that's I ordered..
  • Eddie -
    1215 Pts
    - SEAFORD - July 2017
  • yyyyyuuuuuuuummmmmmmmmmmm
  • Portia -
    1160 Pts
    - seaford - July 2017
  • Beau -
    155 Pts
    - FRANKSTON - July 2017
Julie
  • Improved in keeping the food hot, great job. Delivery girl was very friendly.
  • Julie -
    2590 Pts
    - FRANKSTON - July 2017
  • joash -
    910 Pts
    - FRANKSTON - July 2017
  • Beau -
    155 Pts
    - FRANKSTON - July 2017
Luke - Frankston South
  • Luke -
    3855 Pts
    - Frankston South - June 2017
Steve  - ASPENDALE
  • Cold and sloppy
  • Steve -
    4985 Pts
    - FRANKSTON SOUTH - June 2017
  • Good chit
  • Beau -
    155 Pts
    - FRANKSTON - June 2017
  • 1st time I've had it, super tasty and would have again. This order is 1 step closer to paying off your huge fines. haha
  • Victor -
    2125 Pts
    - FRANKSTON - June 2017
Luke - Frankston South
  • Luke -
    3855 Pts
    - Frankston South - June 2017
Luke - Frankston South
  • Luke -
    3855 Pts
    - Frankston South - June 2017
  • Quick delivery, food was hot and delicious
  • Daniel -
    1315 Pts
    - FRANKSTON - June 2017
  • Wasnt impressed.This place wouldnt stay open long if it was up near melbourne. Concept is there, food quality isnt.
  • jay -
    3075 Pts
    - FRANKSTON - June 2017
Julie
  • So excited that Big Dog are finally delivering. Arrived on time and the delivery girl was very friendly. Only docking one star because everything was luke warm by the time it arrived, but easily fixed
  • Julie -
    2590 Pts
    - FRANKSTON - June 2017
End of Reviews
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