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Grillers Steak and Ribs

, Thornbury
BBQ & Grill Ribs Fish and Chips Burgers Alcohol Steak
5:00pm - 3:00am
Not taking online orders
Min. delivery: $25.00 Delivery Fee: $0.00
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Restaurant Accepts Visa Restaurant Accepts Mastercard Restaurant Accepts American Express Restaurant Accepts PayPal Restaurant Accepts Cash
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  • Star Rating
Sunday 5:00pm to 3:00am
Monday 5:00pm to 3:00am
Tuesday 5:00pm to 3:00am
Wednesday 5:00pm to 3:00am
Thursday 5:00pm to 5:00am
Friday 5:00pm to 5:00am
Saturday 5:00pm to 3:00am
Sunday Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Page 1 of 7
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696 Grillers Steak and Ribs Reviews

  • Food quality excellent Delivery drivers poor knowledge of area meant cold food and low rating
  • -
    60 Pts
    - HEIDELBERG - October 2018
  • It took an hour to arrive. Steak was cooked well. Dipping sauces were awful chips weren’t cooked enough & needed more salt. I ordered a coke no sugar I got a full strength coke. I orders cutlery & didn’t get any.
  • -
    25 Pts
    - MELBOURNE - September 2018
  • Okay joint could be better
  • -
    1055 Pts
    - NORTHCOTE - September 2018
  • good steak
  • -
    4825 Pts
    - NORTHCOTE - September 2018
  • -
    780 Pts
    - BUNDOORA - August 2018
Lauren - MAIDSTONE
  • Amazing steaks
  • -
    755 Pts
    - IVANHOE - August 2018
  • -
    1165 Pts
    - THORNBURY - July 2018
  • Very good. Was a bit put off by other reviews but I didn't have any problem. Ribs were awesome and food didn't take long to get here.
  • -
    90 Pts
    - COBURG - July 2018
  • Enjoyed the meal
  • -
    1105 Pts
    - MILL PARK - July 2018
  • Beautiful food, friendly delivery driver. Great size for the price
  • -
    380 Pts
    - BRUNSWICK WEST - July 2018
  • Will NOT recommend!

    I order online a lot (hence over 3K point on this website), and NEVER have I had SUCH a bad experience as with this restaurant.
    - The food arrived 45 minutes late.
    -The driver was polite, but very confused - I paid by PayPal but for some unexplained reason he asked I pay by cash. Eventually the situation was sorted 10 minutes later, after he contacted the restaurant.
    - As I opened the container I was surprised at how small the portions were. I expected more for the price I paid, and reasonably so.
    - I ordered the meat to be "medium". It arrived dry and CHARRED. A good half of it was so burned, it was uneatable, and whatever unburnt meat I could cut off was overcooked.
    - Moreover, the condiments I ordered to go with the potato wedges were not present at all.

    All in all, absolutely terrible.
  • -
    3340 Pts
    - KEW - June 2018
  • WORST EXPERIENCE EVER since using Eatnow. I will not be using this place again. Firstly the Food arrived an hour late!! Did not have the courtesy to even call to say they were running late. I called to find out where order was at. Poor service for first time ordering :( Disappointing....To top this off the food finally arrives over an hour late. The driver then tells me the docket states I have not paid. I always paid via debit credit card for the past three years of using EatNow. So I contact the restaurant who tell me I havent paid and that its not their problem and I need to contact Eatnow. I pay the driver despite showing him that I had paid and the payment was deducted. I then contact Eatnow who confirm that the payment was defiantly made. Eatnow contacted Grillers and advised them that they were wrong. Either way first time using this place - LAST TIME USING this place.

    Oh - PS despite your pork ribs being nice your service disappointing.
  • -
    805 Pts
    - BULLEEN - June 2018
Ashleigh
  • steak on that night was overcooked
  • -
    735 Pts
    - HEIDELBERG WEST - June 2018
  • -
    45 Pts
    - BOX HILL SOUTH - May 2018
  • Don’t order the ribs
    It was really really not good
    It ended up in the trash
    $38 waste of money!!!
    Never again I’ll order from here
  • -
    35 Pts
    - CARLTON - May 2018
  • Enjoyed it but it was cold when reached it me, i understand they have to drive about 20 - 30 minutes to reach me. But i enjoyed them.
  • -
    65 Pts
    - SOUTHBANK - April 2018
  • -
    270 Pts
    - TRAVANCORE - April 2018
  • -
    65 Pts
    - RICHMOND - March 2018
  • never order, simple
  • -
    145 Pts
    - KEW - January 2018
  • -
    480 Pts
    - PRESTON - January 2018
Ashleigh
  • -
    735 Pts
    - HEIDELBERG WEST - December 2017
  • It came from another restaurant. The ribs were gristly and greasy.
  • -
    995 Pts
    - BRUNSWICK EAST - December 2017
  • -
    1185 Pts
    - COLLINGWOOD - November 2017
  • -
    195 Pts
    - SOUTHBANK - November 2017
  • The food was ok but not great. Steak was overcooked and fatty, too much vinegar in the salad dressing, the rest was ok.
  • -
    1255 Pts
    - HADFIELD - November 2017
  • -
    3900 Pts
    - RESERVOIR - November 2017
  • -
    2045 Pts
    - BUNDOORA - November 2017
  • -
    765 Pts
    - RESERVOIR - October 2017
  • Really really bad and the steak is so shit!!
  • -
    235 Pts
    - CAMBERWELL - October 2017
  • -
    1365 Pts
    - COBURG - October 2017
  • Lovely vegie burger. Arrived 10mins earlier than scheduled. Polite delivery person. I'm grateful they delivered from 20-30 mins away, because not much nearby was open yesterday afternoon. Would visit to buy from them again. Thank you!
  • -
    1015 Pts
    - WESTMEADOWS - September 2017
Mel
  • Didn't deliver my sides, the food was too salty, and the calamari was hard as rocks.
  • -
    710 Pts
    - THORNBURY - September 2017
  • It took them 2 hours to deliver the order which was 2 burgers !!
    And it wasnt even warm food !
    I will never order from that place again.
  • -
    280 Pts
    - BRUNSWICK WEST - September 2017
  • Please, please change your cooking methods or perhaps the quality of your meat.
    You need to pre-soak your ribs in marinations, especially if you grill your meat.
    It will not be soft and succulent if you are simply placing a stack of ribs on the grill and ripping them off with BBQ sauce, which tastes great btw..
    Such a small change, could make such the difference.
    The BBQ sauce tastes amazing. Soak it in that.
    The ribs that I had ordered were extremely hard too chew and I wish I was over-exaggerating.
    The title of your restaurant is "Grillers steak & Ribs"
    If the main dish in your title, tastes nothing like a juicy and succulent stack of ribs or steak, for that matter... Then you would perhaps need a quick name change..
    It would be in your best interest to seek professional help from a professional.
    Take care and pride in your food, when in business.
    Everything else was just fine.
    The marinated prawns tasted amazing and the range of sauces and sides are delicious.
    Their is so much potential here...
  • -
    1720 Pts
    - NEWPORT - August 2017
  • -
    2045 Pts
    - BUNDOORA - August 2017
  • Very expensive, and the steak isn't great, but the ribs are good
  • -
    5495 Pts
    - WEST FOOTSCRAY - August 2017
  • I wouldn't even give them half a star. Paid $120.00 for 3 steak meals, had to wait over an hour only to receive 3 steaks that looked like they just put sauce on them while still bleeding. Rung up & was told i had to wait another hour to receive more uncooked steak. Never again.... dont be fooled people...but the only way for me to post this review is by giving them a star they dont deserve.....
  • -
    135 Pts
    - KINGSBURY - August 2017
  • -
    5495 Pts
    - WEST FOOTSCRAY - August 2017
  • Food was extremely over priced. Medium rare - what a joke - not a sign a pink anywhere. Missed most of the sides ordered. Ribs were tough. Best parts of the meal were the gelato and nippys - being that they didn't make them. Won't be ordering from here again. Should be zero stars.
  • -
    840 Pts
    - WESTMEADOWS - August 2017
  • Steak was cooked rare even though medium was ordered and was mostly gristle. Ribs were tiny and incredibly dry. Most of the food was only warm though that could be a result of the late hour. I was hoping for a lot more for the price. Cant see myself ordering again.
  • -
    370 Pts
    - EPPING - August 2017
  • Kynan -
    695 Pts
    - MACLEOD - July 2017
  • Food was good but they forget a lot of items and tried to charge me delivery again the second time
  • Justin -
    30 Pts
    - HEIDELBERG HEIGHTS - July 2017
  • Tamara -
    185 Pts
    - FAIRFIELD - July 2017
Brett - HEIDELBERG
  • Brett -
    435 Pts
    - HEIDELBERG - July 2017
Elias - MILL PARK
  • Elias -
    580 Pts
    - MILL PARK - July 2017
  • Soumya -
    190 Pts
    - PRESTON - June 2017
  • Tatiana -
    1025 Pts
    - FITZROY NORTH - June 2017
  • Dominic -
    35 Pts
    - BRUNSWICK EAST - June 2017
  • Steak was over cooked dry and tough as boots, mashed potato was just big lumps not mashed at all, pumpkin soup was water with a little pumpkin flavour, not a very nice experience at all 😩
  • Robert -
    415 Pts
    - ROSANNA - June 2017
  • i dont normally give bad reviews to restaurants but this restaurants definition of quality food needs to be looked at.. i ordered a burger with the lot and some chips.. the bun to my burger was stale, half the chips were overcooked and burnt the other half were undercooked and almost frozen-(how does that even happen??) and on top of that the delivery was half an hour later than theyre estimated time of delivery.. hands down the worst quality and service i have ever experienced..
  • Rawiri -
    35 Pts
    - BUNDOORA - June 2017
  • Mat -
    1550 Pts
    - NORTHCOTE - June 2017
  • Ka Chon -
    250 Pts
    - CARLTON - June 2017
  • Rice was not rice, it was just a clump of white goop. Nachos we're soggy all the way through. Callimari was bland, chips were soggy. Unlucky that i picked this place to order from.
  • Brent -
    3860 Pts
    - Lalor - June 2017
  • Elijah -
    90 Pts
    - RESERVOIR - June 2017
  • Maeva -
    75 Pts
    - HEIDELBERG WEST - June 2017
Rhyse - Prahran
  • It took 2 hrs and 20 mins to arrive the food was terrible(ribs dry, steak over cooked) the best part was the wedges.
  • Rhyse -
    2115 Pts
    - RICHMOND - June 2017
  • Set -
    1020 Pts
    - BRUNSWICK - June 2017
  • ZHOUJIE -
    2045 Pts
    - BUNDOORA - June 2017
  • Friendly punctual service with a great selection of great tasting foods. Thank you.
  • Luke -
    2370 Pts
    - PRESTON - May 2017
  • Gerald -
    3530 Pts
    - THORNBURY - May 2017
  • NAwaf -
    245 Pts
    - PRESTON - May 2017
  • 2 hours 10 minutes is just a ridiculous time to wait for a meal, I could have driven to the supermarket bought the ingredients and cooked it myself in that time, to top it off it was cold, really disappointing and a waste of money as most of it ended up in the bin!
  • Bruce -
    3290 Pts
    - SOUTHBANK - May 2017
  • Over an hour and a half wait for delivery (was not told that delivery would be later than advised). Food arrived cold and was very poor quality.
  • Teagan -
    655 Pts
    - IVANHOE - May 2017
  • Food never arrived.
  • Sarah -
    1605 Pts
    - BALWYN - May 2017
  • Set -
    1020 Pts
    - BRUNSWICK - May 2017
Gianni - Kingsbury
  • Gianni -
    1235 Pts
    - KINGSBURY - May 2017
  • chewy meat
  • Daisy -
    1020 Pts
    - HAWTHORN - April 2017
  • I thought ribs would have come with some meat. I don't appreciate what you mean by ribs. %80 bones %20 percent impossible to bite, rock hard meat.
  • Ismail -
    670 Pts
    - Coburg - April 2017
  • Lowiss -
    380 Pts
    - FOOTSCRAY - April 2017
  • Jackie -
    2645 Pts
    - RESERVOIR - April 2017
  • ZHOUJIE -
    2045 Pts
    - BUNDOORA - April 2017
  • Will -
    575 Pts
    - HEIDELBERG - April 2017
  • Jackie -
    2645 Pts
    - RESERVOIR - April 2017
  • gagan -
    155 Pts
    - PARKVILLE - April 2017
  • Evan -
    3435 Pts
    - COBURG NORTH - April 2017
  • you'd figure that if a restaurant has ribs in their name they'd at least be able to cook a decent rib. they were inedible. I think a hockey puck would be more tender. i know australia isnt texas but you'd think that there would be at least a minimal understanding on how to cook a rack. will never order from here again and will make sure to tell everyone i know to avoid this sad excuse for a restaurant at ALL COSTS.
  • Eric -
    180 Pts
    - COBURG - April 2017
  • Steak was not grilled and medium, but very well done and pan fried. Ribs were odd, seemed to be cooked outside and raw inside. Very tough meat. Sides were good. Sauces were good.
  • Debra A -
    360 Pts
    - BALWYN - March 2017
Tony - Heidelberg west
  • Rubbish dont bother ordering from here
  • Tony -
    5905 Pts
    - HEIDELBERG WEST - March 2017
  • Ribs were so tough i had to saw them with a steak knife. Marinade and dipping sauces appeared to be straight from the packet. Steamed veggies were watery and there is no coleslaw on the menu - the natural side to ribs!
  • Hannah -
    25 Pts
    - THORNBURY - March 2017
Tony - Heidelberg west
  • Thought id give them a second chance and you guessed it rubbish again cold and soggy
  • Tony -
    5905 Pts
    - HEIDELBERG WEST - March 2017
  • Dimitrios -
    1080 Pts
    - Thomastown - March 2017
  • Well , I think the homeless shelter put more food on a plate than these guys , I checked out woolies and you can get the same for $6 77 ,
  • Peter -
    345 Pts
    - MELBOURNE - March 2017
  • Joshua -
    4815 Pts
    - RESERVOIR - February 2017
  • Food was undercooked. Terible, will not order again
  • Dimitrios -
    1080 Pts
    - Thomastown - February 2017
  • Dimitrios -
    1080 Pts
    - Thomastown - February 2017
  • Dimitrios -
    1080 Pts
    - Thomastown - February 2017
  • katie -
    45 Pts
    - BRUNSWICK EAST - February 2017
  • Dimitrios -
    1080 Pts
    - Thomastown - January 2017
  • Panagiotis -
    115 Pts
    - PRESTON - January 2017
jake
  • This was the most pathetic excuse for quality food i have ever seen,
    Absolutely terrible food.
  • jake -
    495 Pts
    - COLLINGWOOD - January 2017
  • Dimitrios -
    1080 Pts
    - Thomastown - January 2017
  • Maria -
    3195 Pts
    - BRUNSWICK - January 2017
  • Dimitrios -
    1080 Pts
    - Thomastown - January 2017
  • Awesome quality very fast delivery well done
  • Dimitrios -
    1080 Pts
    - Thomastown - January 2017
  • Chicken ribs were nothing but gristle, other piece of chicken was dry, garlic focaccia was horrible
  • Bianca -
    1095 Pts
    - HEIDELBERG HEIGHTS - January 2017
  • Maria -
    3195 Pts
    - BRUNSWICK - January 2017
  • Minh -
    45 Pts
    - FOOTSCRAY - January 2017
  • Maria -
    3195 Pts
    - BRUNSWICK - January 2017
  • Ordered once too far from my house charged 18$ delievery which i think too much other than that food is yummy
  • Sunny -
    2475 Pts
    - BROADMEADOWS - January 2017
  • Ordered pork ribs. Normally when you order ribs you don't need a stake knive to cut it, but in this case not even that could of helped. When I finally cut it inside was still pink. Thank you very much you just put me off pork ribs.
  • Nadim -
    240 Pts
    - THORNBURY - January 2017
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